Here is a list of GrubHub competitors that are currently operating in thousands of cities across the USA. The online food ordering platforms
GrubHub Overview
Grubhub Inc. is a web and mobile-based platform for ordering carrying out and delivery from local restaurants in your city. Headquartered in Chicago, as of early 2018 the company reported having an active user base of 14.5 million users and approximately 80,000 restaurant clients across 1,700 cities in the United States.
There are a lot of restaurants that are shifting to an online platform so they can accept online ordering requests from potential and current customers, so they’ll end up using a platform like GrubHub. If you decide to sign up for GrubHub’s online ordering platform, you should be prepared to pay a shocking fee of almost 18% – 30% on every customer order, which is NOT fair for the restaurant owner.
We’ve spoken to a diverse list of restaurant managers and restaurateurs that are unhappy with paying over $1,000 – $1,500+ per month (based on their monthly sales) to the GrubHub team. In our opinion, this is obviously a favorable situation for GrubHub and not the restaurant.
Based on GrubHub’s existing business model, they have a clear interest in sending your customers back to their marketplace and away from your business website. This strategy is implemented so that GrubHub users continuously order from a variety of local restaurants, creating additional competition for new and established businesses.
DoorDash Overview
DoorDash Inc. is a direct competitor of GrubHub, offering food delivery services across the US, they were founded in 2013 and currently, they’re headquartered in San Francisco. DoorDash initially launched in Palo Alto and has since expanded to over 50 markets and more than 500 cities across the USA.
Sadly, the honest truth is, DoorDash annoys a lot of restaurant owners by looking for shady ways to add their restaurant to the DoorDash app without the owner’s direct consent.
A lot of restaurant managers and owners are worried due to the fact that their restaurant’s branding and menu items are added to the DoorDash system with zero approval from the restaurant’s management team. On the DoorDash app, the restaurant’s menu will typically list a slightly higher price point than the in-person price, leading to a high level of dissatisfaction and a potentially lost customer.
Coordinating the DoorDash system with your existing restaurant process will lead to various logistical issues for your back-of-the-house team as the customer’s order could arrive late resulting in soggy food and a miserable patron.
DoorDash drivers typically contract with several restaurants in their local city on an as-needed basis, which includes the restaurant’s neighboring competition. Ultimately, there are zero incentives for the driver to provide quick and speedy service since they’re busy delivering multiple orders from multiple restaurants.
DoorDash vs GrubHub -OnlineOrderingPros.com is the BEST Solution for Restaurants of all sizes…
After thoroughly analyzing GrubHub’s structure, we believe that your customers are truly your proprietary data. GrubHub is known to send email offers from your local competitors directly to your customer base, which does not benefit your restaurant.
As online technologies continue to expand, we’ll continue seeing an increased demand for online ordering due to the rapid growth in this restaurant industry. Folks love having the ability to order from their favorite restaurants and the ability to pay online, select preferences and pay for their takeout/delivery orders with a secure online ordering system for restaurants.
Restauranteurs that are currently seeking a DoorDash and GrubHub alternative should look into OnlineOrderingPros as they’re offering a free one-time account migration, which also includes a complete training session and your first month’s invoice waived!
Our top-rated system was built for restaurants of all types, so overall we offer a solution that will provide an easy-to-use platform for your BOH and FOH operations. The last thing you’d want to do is pay $1,000s on a monthly basis to the DoorDash platform when ultimately you can request a free consultation on our in-house software solution.